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Showing all costs prior to pay pal

0

Hi,

Is it possible to have an additional checkout page which appears after the buyer has filed in their address details, which summarises all charges (item cost, shipping cost and tax cost) prior to going onto paypal,

for example:

item: test product £50.00

shipping: £10

Tax/VAT: £12.00

Total: £ £72.00

Personally I feel it is better to let the buyer know exactly what he is going to be charged before he goes into Pay Pal, if I were buying I would certainly feel more comfortable knowing what my costs are before proceeding, yes I know it add an additional step, or does it need to, could the checkout page be refreshed to show the charges at the bottom after they have completed their details, or would this work better:

Get the buyer to select their shipping country first and then the page refreshes and they fill in the rest of their details before going to pay pal.

Just though of a better solution, see the first screenshot:

Add another button where it's shown in red and don't have the checkout button showing at this point:

1 the buyer selects his shipping country

2 page refreshes showing the details mentioned above (cost, shipping,tax, total) the checkout button has also appeared now

Now see the second screen shot

3 buyer proceeds to complete all his details in the full knowledge of how much his costs are

Would appreciate your thoughts

Cheers

Dave

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Sat, 18 Jun 2011 13:02:04
  • Mason
    • DEV MAN’s Sidekick

    Hiya Dave,

    Thanks for your feedback here. One the user has entered their shipping information the store/shopping-cart/ URL will show the appropriate amount for this.

    I’m going to move this thread over to our feature suggestion forum and let our DEVs take a look. Anyone else want to see a final shopping cart with tax/shipping before sending to the gateway?

    Thanks!

  • ozbod
    • The Incredible Code Injector

    Hey,

    thanks for your response and thanks for moving it over, fingers crossed. I guess I just like people to see what they are paying before proceeding and it also seems to be how most popular carts so that is what people would be used to.

    Cheers

    Dave

  • ozbod
    • The Incredible Code Injector

    Interstingly I have just completed a Pay Pal survey, the survey related to a non completed transaction, at the that i was testing so didn’t complete the test pruchase I was doing , but this is what the PayPal survery was about (why I didn’t complete the transaction), when asked why I didn’t complete the survey some of the questions asked related to things like:

    (In all questions below “web site” relates to the site I was on at the time prior to going to paypal to make a purchase, at the time I was on a MP site)

    shipping not clearly shown on the web site

    tax not shown on the web site

    didn’t know the final total on the web site before proceeding

    I think the above reinforces my request earlier in this thread as Pay Pal are clearly concerned about these things as am I.

    Cheers

    Dave

  • patnz
    • WPMU DEV Initiate

    +1 for a final amount page.

    Is this part of the paypal gateway + therefore something I could have a crack at hacking without touching the core?

    Just an example of my use case – I have custom shipping where price varies depending price of cart and whether customer is from Australia or not. Throw together test code below:

    function calculate_shipping($price, $total, $cart, $address1, $address2, $city, $state, $zip, $country) {
    
if($country == 'AU'){
    
if($total > 100){
    
$price = 20;
    
}else{
    
$price = 10;
    
}
    
}else{
    

    
if($total > 100){
    
$price = 40;
    
}else{
    
$price = 20;
    
}
    
}
    
return $price;
    
}

    As it is at present, the location is not specified until after the cart page, then after the shipping page the customer is sent directly to paypal. While the calculation works fine, if the customer is not from AU they never see the price of their shipping until they get to paypal.

    Cheers.