API KEY

I cant get my API Key to work.. I tried to reset it and entered the new key and it says “Your API Key is invalid. Please try again.”

  • PC
    • WPMU DEV Initiate

    Hello Ryan,

    By any chance, have you tried to completely remove and reinstall the plugin ?

    Also, did you try to reset your API key and try with a new key ? Please lemme know if you are unable to reset your API key as well, and I can assist you with the same.

    Please advise

    Cheers

    PC

  • aecnu
    • WP Unicorn

    Greetings ryankjones,

    We have not heard back from you as to the status of this issue.

    If you are still having an issue please let us know so that we may try to get you fixed up as soon as possible by choosing to check mark this ticket as unresolved below and posting any new errors or symptoms you are noticing.

    This action will also bring your ticket up front back in plain view again within the ticket system.

    Thank you for being a WPMU Dev member!

    Cheers, Joe

  • aecnu
    • WP Unicorn

    Greetings april_barnard,

    Welcome to WPMU Dev!

    Have you tried replacing the key or any of the other fixes offered earlier in this ticket?

    Make sure there is not an extra space at the end of the key which is sometimes caused by windows based machines when using copy and paste, if you are using copy and paste.

    Please advise.

    Cheers, Joe