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Trying to download Chat, taking me to membership – I'm a Pro member?

When I try to download the Chat plugin, it takes me to the membership screen. I’m a Pro member – what am I doing wrong here?

Wed, 1 Aug 2012 1:10:01
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  • Kimberly
    • Champion of Loops

    Hey there!

    I’ve just checked on your account and it seems that you are indeed only signed up for Marketpress as per our system. Can you please send an email to [email protected] with your info and we can sort it out there?

    Accounts can be information sensitive and we would hate for any of your info to be taken advantage of if it were released here in the Community postings.

    Thanks!