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Unable to connect website to WP.com for jetpack

I am trying to install jetpack on my site alivewithgod.com, but it won't connect with WordPress.com. When I go through WordPress.com and try to connect with some of my sites I get an error shown in the attached "wordpress dot com error". When I try going from jetpack install to WordPress, I get a similar error (see "jetpack error" attached). My objective is to use the Chrome add-on "Publish to WordPress" which requires jetpack be installed. How do I fix or get around these errors? I appreciate your suggestions!

Wed, 26 Oct 2016 21:33:04
  • JMorris
    • I do geek stuff

    Hello Jeff,

    I hope you are well today. Thank you for your question.

    Jetpack relies heavily on XML-RPC to function correctly. Many of the most popular security plugins have an option to block XML-RPC requests. iThemes security is one such example. Also, there are some hosts that block XML-RPC at the .htaccess level.

    In order to determine whether this is related to a plugin or your server, please do the following:

    * Disable any security plugins installed on your site

    * Check your .htaccess file and comment out (using #) anything related to XML-RPC

    For example, you might see something like the following in .htaccess:

    # Block WordPress xmlrpc.php requests
    
<Files xmlrpc.php>
    
order deny,allow
    
deny from all
    
allow from 123.123.123.123
    
</Files>

    * Once you have done the above, retest Jetpack and see if it’s able to connect.

    If you do have any security plugins installed, most have an option to either allow or disallow XML-RPC. You can either check the settings, or reply back here with which plugin you’re using and we can point you in the right direction.

    Let us know if you have any further questions. We’ll be happy to help! :slight_smile:

    Best regards,

    James Morris