My issue: images suddenly weren’t showing on a site. Looks like the problem was this:
{“success”:false,”data”:”Site not registered in the Hub.”}
reported back by the Smush CDN. So I log in and check and all my credentials are registered, and the site’s active in my hub. A suggestion is that resetting the API might help… but when I go to do that, I get a warning that I’ll need to re-add ALL my sites. Nothing I want to do. Well, I’ve updated the Smush plugin (a new update had recently come out) and it’s working now.
So this is less a need for support and more if you could pass on a message: ‘Silent’ failures like this are the worst. If a site goes down, I get notified. I don’t when all the images just fail to load, because of a bug in your plugin.
It’s working now but there has to be some clearer messaging when it’s “Hey, this issue might cause images across your sites to not load”. Just letting you know that this kind of thing is a real anger point: I look like an idiot when sites don’t show images and no warning at all.
