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“View & Edit All” role should include Domain management

0

Hi! I reached out as I was added as a team member by my client and I noticed that “View & Edit All” role doesn’t allow me to manage the DNS for the domains. I was informed this is the default behavior and to create a custom role to allow Domains Module for the team member account to be able to manage the DNS for my client.

I believe domain management should be included by default for “View & Edit – All” roles. Can this be improved or is this a bug? Can you please check? Thank you.

Mon, 26 Feb 2024 0:07:49
  • Phil
    • Look Up

    To further elaborate, at the very least there should be an “include DNS management” checkmark when adding a Team member with “View & Edit – All” role.

    I’m trying to add SPF/DKIM records for an account to which I have Team access to, and can’t.

    Having to go back to the user to say “remember that Team access you gave me, I need you to go create me a custom role just to enable one missing feature” isn’t much fun :)

  • Nebu John
    • FLS

    Hi Phil ,

    Trust you are doing good and thank you for reaching out to us.

    This behavior is not a bug but rather an expected functionality. To avoid potential disruptions caused by DNS settings, it was determined that they would not be available for Default user roles. However, users have the option to create a custom role that includes this capability.

    We highly value member feedback and prioritize features based on the recommendations of our members. Thank you for your valuable suggestions and active engagement regarding this. Would you like us to move this discussion to the Features & Feedback section? This will allow other members to vote for it and share their feedback, potentially increasing its priority.

    Kind Regards,
    Nebu John