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3 images not appearing in smartslider among 5

I’m having trouble getting my slider to display all the images I’ve added to it. Currently it only seems to be showing 2 out of 5 images.

https://www.tu+++++ots.com/franchising/

I have also copied the same slider from the main site https://www.tu++++ots.com/ and replaced it but it still doesn’t show the 3 slides.

See image in chat.

Mon, 28 Oct 2019 21:37:16
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  • Predrag Dubajic
    • Support

    Hi allanlove ,

    I had a closer look at the settings and everything seems to be ok there, the slider uses correct images and if you preview the slider from WP admin it will show all slides, footer widget also shows that the slider ID is correct, however, on the frontend the missing images are pointing to a wrong URL of those images, it goes to 404 page and that’s why the images are not shown.

    I tried clearing Smart Slider cache but that didn’t help either and the frontend slider still used the wrong image URL.

    Check with your hosting provider if there’s any kind of server side caching and see if that can be cleared to check if the correct images are being pulled after that.
    If that doesn’t help I’m afraid that you will need to get in touch with Smart Slider support so they can have a look at this and check what might be causing wrong image to be loaded.

    Best regards,
    Predrag