About Backup : Size and Type

Hello,

Where can I find the backup size? Is it off-site ? Is it incremental or not ?

  • Predrag Dubajic
    • Support

    Hi Mohamed,

    There’s currently no information about the backup size in the Hosting UI but I have passed your question to our hosting team so they can check it out and perhaps add it in.

    The backups are stored on site but they are incremental so they should not take up much space.

    Best regards,

    Predrag

      • Tony G
        • Mr. LetsFixTheWorld

        We’re getting a lot of these tidbits of information as this process goes on.

        I really wish someone would document the environment end-to-end so that we know what to expect with these auto-backups, and we know how to restore as quickly as possible without possibly having to wait for someone at WPMU DEV to assist.

          • Tony G
            • Mr. LetsFixTheWorld

            Respectful business advice from a former QA Manager, Product Manager, and Marketing dude…

            If you don’t publish documentation in Beta then people don’t know exactly what to expect. So we can’t test stuff in Beta if we don’t know how it is intended to work. That means you don’t get field feedback about some of this critical functionality. By publishing docs after production you’re subjecting now-Live users to issues that should have been caught long before … but now you’re in emergency mode with people very upset about issues with their live data.

            Documentation does Not belong in the hands of Marketing. It should come from Engineering/Development and go through QA and Beta just like software. Tutorials are for Marketing. A definition of core functionality is not something to be drawn up by those with a flare for words but by people who actually know the product intimately. The task of Marketing is to clean up what developers write because most developers can’t write documentation for normal humans to read.

            Within the development team there must be detailed notes about how all this stuff works. That’s what we need to see, to make sure it does what you think it does. If you don’t have that, there’s serious disconnect between design and development, and that’s a management issue.

            Really, take note : I’ve been there, had the bad experiences for you, and am now watching you guys go through the same pains 20 years later. :cry: I’m guessing the people who decide your processes don’t have that kind of history. Please, learn from my experience and revise that process.

          • Adam
            • Support Gorilla

            Hi Tony G

            Thanks for feedback, I appreciate it!

            Though I think I need to explain myself as I used a bit unfortunate phrasing in my last post. I absolutely agree about docs not being the “marketing thing” and that’s actually how it is here.

            I said: “a lot of things will become clearer also once the hosting moves on from beta to a live status and all the official offer/marketing pages will go live too”.

            My point regarding “going live” and “offer/marketing” was that there are still some things that need to be solved/established on a “tech side” first and there are aspects that are planned but still not fully established in terms of “how this and that will work for different plans” – which is related to “marketing”.

            Hm… Somehow I got a feeling that I still didn’t explain what I meant too good :slight_frown: Anyway, we’re updating the docs and the final shape of everything seems to be pretty much “crystallized” so I’m sure this will move on forward quite fast. The docs are created by tech people, not marketing team and the marketing and development guys are in constant cooperation.

            Best regards,

            Adam