New to the community? Start here

Bulk Smush shows Error posting to API: 500 Internal Server Error

I am trying to bulk Smush images on my site but they are throwing the error ” Error posting to API: 500 Internal Server Error” .

Fri, 14 Jun 2019 13:46:32
More Smush Pro discussions
Smush Pro
  • Dimitris Kalliris
    • Support Team Lead

    Hey Christo,

    hope you’re doing well today! :slight_smile:

    I could notice that while the Bulk Smush procedure carries on and optimizes your images, there’re some images that return a “Error posting to API: 500 Internal Server Error” message.

    In order to exclude any conflicts or server-side issues, I downloaded one of the reported images and tried to smush it in a local testing site of mine and using only the default WP thumbnail size and I had the same exact error.

    I’ve already forwarded it via a bug report to our Smush developers for further investigation. We will keep you posted here as soon as there’s a development on this.

    Thank you,

    Dimitris

  • Dimitris Kalliris
    • Support Team Lead

    Hello there Christos,

    hope you’re doing well and I’m sorry for the late reply here.

    The upcoming version 3.2.2 (currently in our QA) should resolve this issue. As soon as this is released, please do backup your website, update Smush, give it another go and let us know how that goes.

    If you do have a staging site where you could also try out a beta version, please let me know so I can share it here with you.

    Thank you,

    Dimitris