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Can not find destination in Shipper

I’m to move my site from dev to live using Shipper. If I’m in dev pressing export but I can’t find the destination and vise versa.

Tue, 21 Jan 2020 15:58:57
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  • Nithin Ramdas
    • Support Wizard

    Hi Nettrakett ,

    I could notice the issue with websites URL isn’t listing for API Migration, and I’m afraid it seems more like a bug. I have already brought this issue into our developer’s attention so that this could be looked upon asap.

    In the meanwhile instead of API Migration, please run Package Migration in Shipper, under Shipper > Package Migration for a migration.

    Once the package is created you’ll notice the steps to run the destination website on the Package migration page.

    Please let us know if you have any further query. Have a nice day ahead.

    Regards,
    Nithin

  • Nettrakett
    • Nettrakett

    Hi,
    Tahnx for suggesting an alternative method.
    I have now used the second method “Package Migration”.

    I have now migrated my sites, but…
    This was a pain… Norwegian characters was scrambled caused by some encoding issue.

    Could you please consider using encoding for special characters?

    Best regards

  • Nithin Ramdas
    • Support Wizard

    Hi Nettrakett ,

    Glad to hear Package Migration helped. Do you still have encoding issue? or is that fixed? Could you please check and see whether the following helps:
    https://www.tipsandtricks-hq.com/how-to-fix-the-character-encoding-problem-in-wordpress-1480

    Character encoding is quite common to occur due to the server after migration. However, I’ll make sure to check with the developer to see whether there is anything that could be done in the plugin side to fix out of the box.

    If you still notice issues with Character encoding, please do share a screenshot so that we could have a better idea.

    Kind Regards,
    Nithin

  • Nithin Ramdas
    • Support Wizard

    Hi Nettrakett ,

    Do you find anything bout the API issue and not finding all domains?

    I’m afraid, this is still being looked upon by the developer. At the moment, I don’t have any further information nor an ETA on when the fix will be released. Will check with the developer regarding the status and will keep you posted once I get further feedback asap.

    Kind Regards,
    Nithin