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Can't get Jetpack to work with my multi site

Hello,

i have a problem with WordPress Multisite. When I install Jetpack on my Network two of my Sites get broken. In fact after installation of Jetpack and after activating it for the entire network two of the sites are broken. Broken means that when I go to wp-admin of those two sites then I get an empty page (browser doesn’t display anything anymore). Then I delete Jetpack from ftp and then all works again. However I would like to get it work with Jetpack. So what I have done is I deactivated other plugins for that site and went through the installation proceedure with Jetpack again and then checked. Well that way at least I could fix some other sites but nevertheless I am stuck with two sites just showing blank after activating Jetpack.

What can I do to fix this? Thank you very much in advance!

Mon, 29 Oct 2012 6:52:38
  • Gabe
    • The Bug Hunter

    Jetpack is technically multisite compatible, but a lot of folks are having issues with it. personally, I don’t recommend using it on multisite until some of the issues are fixed. It’s currently unreliable at best on multisite.

  • immanuel_henne
    • Flash Drive

    it didn’t work with the activating site by site. Playing with the code… well I am not a developer… I know WP quite well but that’s it. … Do you have any other recommendations. Like can I clean up tables or so? maybe that would help. But how to identify the tables I don’t need anymore?

  • aecnu
    • WP Unicorn

    Greetings immanuel_henne,

    Thank you for the great question and to the other members thank you for you input as well covering the territory and giving informative answers.

    @immanuel_henne Obviously there are features of Jetpack that you want to use and for the life of me I cannot understand why you would not simply find other plugins that provide the same features that are indeed MultiSite compatible.

    It is possible you may be getting blank pages due to not enough php memory allocated to your hosting account. Check out WP-Memory-Usage plugin to see if this is indeed the case – you would want at least 64 MB’s of ram allocated to php for MultiSite setups. In my companies hosting environment we allocate 512MB’s

    Playing with the code… well I am not a developer

    Why certainly you are a developer, do not let yourself down, you may just not be a coder :smiley:

    Like can I clean up tables or so? maybe that would help. But how to identify the tables I don’t need anymore?

    Now this will take some knowledge of exactly what you want to remove and what tables they indeed add. I get around this by making a backup of my database or individual tables using Navicat what is in my opinion the greatest Database Management software of all time.

    Of course you may also want to consider using the Snapshot plugin which is not as precise or feature laden as Navicat but definitely the price is right and works well for taking easily restorable pictures of your database.

    Thank you for being a WPMU Dev Community Member!

    Cheers, Joe

  • immanuel_henne
    • Flash Drive

    Hello Aecnu, thank you so much for the tip with the memory. I think that is the problem. I installed that Plugin WP-Memory-Usage and really it showed me exactly that those two sites which had the problem those were in red and memory at 98%… probably that clearly is the problem then? But how to resolve now? Do you have any idea? Thank you again very much for your help!

  • immanuel_henne
    • Flash Drive

    I found it on another site that I can increase the memory in wp-config. That worked and now just everything is working fine. I am very happy. Thank you so much for your hint on wp-memory-usage. That was the hint I needed. The too less memory really broke it all. Thank you!!!!!! Also with regards to Navicat I think I should try that because I have so many plugins tried out and I guess there are so many tables which I need to clean.

    Thanks Again!

  • aecnu
    • WP Unicorn

    Greetings immanuel_henne,

    Thank you for letting me know and I am delighted to see that this has indeed worked out and that your hosting platform also had the php memory available to you to so we could resolve this with the wp-config memory setting.

    Cheers, Joe