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Can't log ig

I’m getting an error “your site is experiencing technical difficulties” when trying to log into austinaccidentlawyer.com.

Mon, 11 Nov 2019 15:33:01
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  • Kris Tomczyk
    • Ex Staff

    Hi AndrewTraub

    I’m sorry to hear that you are experiencing this issue.

    This error can be caused by many factors. In most cases, this happens after WP core, theme or plugins updates.

    In first place I recommend to add this to wp-config.php file

    define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define( 'WP_DEBUG_DISPLAY', false );

    Those lines should be placed above the “/* That’s all, stop editing! Happy blogging. */”

    This will generate in the /wp-content/ folder a debug.log file. Thanks to this file we will understand what is causing the error.
    Please attach the debug.log in your next reply in txt format file, so that we could take a closer look at this issue.

    If debug.log file will not generate I recommend to make full site backup on the host side and then run full plugin conflict via FTP:
    1. enter /wp-content/plugins/ folder
    2. rename each plugin folder adding at the end _
    3. try to log in. If that does not help remove _ from your last edit
    4. repeat step 2-3 until you will find a plugin which causes the issue

    If that does not help, try to rename your current theme folder as well in /wp-content/themes/

    Kind Regards,
    Kris