[Defender] Is bogging down our server resources

Our site is hosted with WPMU DEV. Today, after a WordPress update, we tried to upgrade our network (update WordPress on subsites).

While it was running, our CPU resources exceeded limits and we started receiving errors. Our network upgrade failed. We couldn’t create SFTP/SSH accounts. The site analytics stopped showing up.

The hosting team investigated the issue, they found out that disabling the plugins reduces the CPU usage and came to the conclusion that a plugin might be causing the issue. We were suggested to run a plugin conflict test.

On our site, we have Query Monitor installed. We noticed a lot of errors from the Defender plugin. So, we deactivated the Defender plugin and then we were able to run the Network Upgrade successfully, without any errors any further.

We think that the Defender plugin might be causing some issues which are causing our server to bog down. Could you please investigate and see what is wrong?

  • Kris Tomczyk
    • Ex Staff

    Hi Thomas Edgell

    I’m sorry to hear that you are experiencing this issue.

    This issue has been flagged for our SLS Team so that they can dig into this issue further for you. We will post an update here as soon as more information is available.

    Please keep in mind that our SLS Team deals with more complicated issues, so it may take a little longer for them to reply here. Thank you for your patience while we look into this further.

    Kind Regards,
    Kris