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Defender Pro file scan issue

Defender Pro file scan isn’t completing on my site.

Wed, 20 Nov 2019 6:15:36
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Defender Pro
  • Adam
    • Support Gorilla

    Hello Jim

    I hope you’re well today!

    I checked the site and it seems that scan is actually progressing (slowly but it is) as at the end of the chat it was at around 40% (based on the information that I see in the chat) and when I accessed the site it was nearly 90%.

    I’ve waited a few minutes more and scan completed. The time that it takes Defender to scan the site depends on many factors and while server performance/resources is one one aspect, it also depends e.g. on the number of files and I/O limits (I/O is basically a file read/write operations speed limit).

    I can see that scan has identified some files so you might want to review them now and in case you needed further assistance with these results, let me know, please.

    Best regards,
    Adam