[Defender Pro] File scanning at 0% for hours – Analyzing WordPress Core…

Hi there,

When I run the file scanning on this website the plugin is hanging at ‘Analyzing WordPress Core…’ at 0%.

Also I see in the console that this has failed to load.
?action=wp-defender/v1/scan/processScan

I have opened support access if you need it :slight_smile:

Thanks!
Ben

  • Adam
    • Support Gorilla

    Hi Ben

    I hope you’re well today and thank you for your question!

    I checked the site and I think we should start with a simple tweak.

    I’ve cancelled file scan for now. Please add following line to the “wp-config.php” file, right above “/* That’s all, stop editing */”

    define( 'WP_MEMORY_LIMIT', '256M' );

    It should increase the limit of memory available to WordPress (which is limited in comparison to what PHP allows on server, while the site uses some “resource heavy” plugins).

    Once the line is added, please clear all cache on site via “Hummingbird -> Dashboard -> [Clear cache] button” and try running it again and let me know if this time it completes or still gets stuck.

    Best regards,
    Adam