[Forminator Pro] – E.164 format option in the phone field.

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Hi.

I’d like to put in a request for E.164 formatting as an additional option to National and International within the Forminator phone field.

I’m finding it currently unhelpful that Forminator adds spaces and doesn’t omit leading 0’s.

The current Forminator international format outputs for the UK as :

+44 07777 123456

Whereas most services such as ActiveCampaign, Brevo, Twilio, etc. require no spaces nor leading 0’s for SMS and MMS marketing, eg :

+447777123456

I’ve even found some services won’t accept the current Forminator format in their SMS-MMS fields, rendering the field blank, or don’t permit editing of a number to render in the correct E.164 format as it voids the double-opt in.

I’m reduced to using Activepieces to remove the spaces and leading 0 before a Forminator submission to ActiveCampaign, although I imagine someone could write some JavaScript that might help !

Thanks.

Rich.

  • Alfredo Galano Loyola
    • Staff

    Hello Rich.
    I hope you are doing well today.

    I’d like to put in a request for E.164 formatting as an additional option to National and International within the Forminator phone field.

    Thank you for reaching out and sharing your request regarding the addition of E.164 formatting to the Forminator phone field options.

    We currently have a task related to this request in our backlog, but we don’t have an ETA for it.

    Please know that we prioritize adding features based on overall demand and resource availability. Your feedback is crucial in helping us prioritize tasks, so your input is indeed very valuable to us.

    In the meantime, please check this topic: https://wordpress.org/support/topic/google-tag-manager-and-e-164-phone-number-format/#post-17782110

    Thank you for your understanding and patience.

    Best regards,
    Alfredo

  • Rich.
    • Flash Drive

    Hey Alfredo.

    Thank you for this. I’ve tried the combined code as an MU plugin but unfortunately it doesn’t output the phone numbers in the required E.164 format.

    If you could bump this to the Forminator development team it would be appreciated. It seems a bit daft that two of your integrations to my certain knowledge, ActiveCampaign and HubSpot which both provide SMS marketing facilities, won’t accept phone numbers as provided by Forminator!

    In the meantime, I’ll set up Activepieces or Zapier as an intercept via a Webhook to format the phone numbers correctly. It’s annoying, as I’ll be paying them to just to format Forminator phone numbers into the standard E.164 format so I can submit them to ActiveCampaign.

    Thanks again for your time.

    Best.

    Rich.