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Getting Error 405 during backup process

Hello,

I have used Snapshot for a long time without any issues.

At the moment, if you start a manual backup and select everything to backup (including plugins) it will trigger a 405 error once reaching the plugins directory and stop.

I have attached a screenshot.

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Wed, 3 Feb 2016 8:30:21
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  • Jude
    • DEV MAN

    Howdy @John

    Hope you’ve been keeping well !

    Thanks for the access .. helps speed things up for sure. Just a couple of things I’d like to check before touching the live site.

    1) Can you check the permissions of the wp-content folder ? Some security plugin could have changed this and that may cause it to fail.

    https://codex.wordpress.org/Changing_File_Permissions

    2) Can you check your hosting account for file size restrictions ? You may be running out of space. Also try removing plugins from that snapshot and try running it again.

    Cheers

    Jude

  • John
    • Site Builder, Child of Zeus

    Hi Jude,

    Thank you for your support and quick reply.

    I did check the permission of the directory and it’s all good.

    I also look for the hosting limits and there’s none (hostgator).

    Thank you for the support and regards,

    John

  • Michael Bissett
    • Recruit

    Hey @John, Michael here! :slight_smile:

    After going into:

    Snapshot -> Settings

    And increasing the memory limit there to 512M (as well as setting the compression type to PclZip), I was able to do a full backup (all files & all tables) successfully (I tested twice with a test snapshot of mine).

    Can you try from your end now, please, and let me know if it’s working properly on your end as well? :slight_smile:

    Kind Regards,

    Michael