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Giving hero points is not working.

I’m trying to give points for the feedback on my question, but I’m getting this message: You only have undefined points to give.

https://cdn.livechat-static.com/api/file/v2/lc/att-old/8801096/3dd0e7cdf747d7dc457b1392a5d3c426/screengrab%202018-10-29%20at%2011.42.11%20am.jpg

Please help.

Mon, 29 Oct 2018 9:33:04
  • Adam
    • Support Gorilla

    Hello zapprabbit

    I hope you’re having a nice day!

    Are you by any chance using Safari browser?

    If so, that’s an issue that our developers are already aware of and are looking for the fix. It should be working in other browsers though so you might try to use a different one, for example Chrome.

    Let me know about the browser that you used when trying to give those points, please.

    Best regards,

    Adam