New to the community? Start here

hello there my hosting is currently not working

hello hosting for tutor portland . com is currently not working. can you please look into this ?

Tue, 25 Jun 2019 0:56:20
  • Bamboo Kit
    • The Crimson Coder

    Hello, Andy

    Hope you’re well today and thank you for reaching out to us.

    After checking through your site and your hosting panel it seems like the issue isn't coming from our host since your domain is pointed to us properly and every status is showing green please find the screenshot below.

    [attachments are only viewable by logged-in members]

    However, this issue is coming from your plugins are conflicting each other right now. So I've deactivated your plugins via SFTP access by changing the Plugins folder name to "Plugins_dis"

    In order to fix this, may I know did you installed or updated any plugin recently because that might be the case which is causing this conflict. Moreover, I would suggest you to remove or disable that plugins if you not sure how to disable it via SFTP access, please let me know so that I can assist you further. :slight_smile:

    Here is a screenshot of your site right now.

    [attachments are only viewable by logged-in members]

    Hope this helps thank you.

    Kind Regards,

    Bamboo