Hosting issue: Check down time please

Hi! last 2-3 days I’ve been working there and it is constantly losing the connection. And I am sure it’s not my connection, cause the other pages I test, have no problem.

It doesn’t have the public domain yet so I cannot measure the downtime, but probably you have a way to check that.

  • Dimitris Kalliris
    • Support Team Lead

    Hey there Asen Velichkov

    Our sysadmins found that all 502s happening yesterday, as there's no other logged today, are happening only under some specific URL parameters while editing a page/post:

    ?et_fb=1&et_bfb=1&PageSpeed=off

    We were also able to see this message from Divi Builder:

    [attachments are only viewable by logged-in members]

    and I can see that you use at least one 3rd party plugin, the "Divi Icon King". Could you please try to deactivate it and see if these 502s continues while adding/editing pages? Please advise!

    Warm regards,

    Dimitris