Wow, I’ve just got the shock of my life when the website I was developing suddenly disappeared. Literally vanished while I was working on the site.
Hopefully it can be restored by Support. They working on it now. :wink:
So what’s the problem here…..Well, simply that there is a misconfiguration and rule set that goes ahead with the archive even though you are actively working on it and secondly, no easy and sure way of restoring the site.
The ONLY way to stop it from being archived is to open it in the back end (hub) or connect a domain to it.
Connecting a domain isn’t always practical or necessary when the subdomain of wpmudev.host is suitable to do dev work. And clicking the button on the warning email is another way to prevent it……but…..oops I didn’t see those archive warning emails…..You can see my dilemma. Weeks of work – gone!
Feature requests:
1. Allow “Restore from Archive” in The Hub…..Select the archive and restore it.
2. New rule set……Don’t archive if there is any active user working on the site.
3. Browser Notifications? It would be super cool to have a browser notification pop up that says “Hey, did you know we are going to archive your website X because we think you not using it?”
It shouldn’t be necessary to go into the The Hub every 21 days just to prevent archiving or clicking on an email button.
Otherwise I’m thrilled at the Support staff. They are the best I’ve ever had in hosting as well as supporting me and my business with WordPress issues. You guys ROCK!!