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Hustle Popup added as trigger in Frominator GDPR filed link not working

I have added popup trigger in Forminator GDPR field’s link using a class selector. But it is not triggering. When I click the link it just moves to the top of the page.

Mon, 13 May 2019 7:14:51
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  • Neel Gajjar
    • Product Manager

    Hello Meng Kai Lin,

    how are you doing today?

    Sorry to hear that you're having an issue regarding Hustle Pro Pop Up.

    I tried to duplicate the issue on one of my test websites but it seems Pop Up just works fine.

    So I tried to create an exact copy of your form and Pop up in your website to check whether there was any conflict with the theme.

    If you can check your Wp Admin. I have created the following things

    1. Test Form in Forminator Pro (similar to what you have).

    2. Test Pop Up in Hustle Pro (similar to what you have).

    3. Test Page (to test the Form and the Pop-Up).

    I made the exact same form with the same fields and the same Pop-up message. However, there are few formatting not done in your form as it was a test form but all the settings are the same.

    I did manage to have a Pop-Up when a message/text in GDPR is clicked.

    You can check the Form and Pop up which are displayed in the Test Page.

    Can you test that form in your actual page to see whether it is working or not?

    Please check once.

    [attachments are only viewable by logged-in members]

    I'm looking forward to hearing from you and resolving this issue as soon as possible.

    Kind Regards,

    Neel Gajjar