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Hustle Popup Visibility Issue

I want a slide in popup to only show to visitors if they have seen it less than 2 times. However, after setting the condition, the slide in continues to show.

Tue, 10 Mar 2020 8:39:28
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  • Rupok
    • Ex Staff

    Hi Tom,

    So sorry to hear the inconvenience. I could replicate the issue with your existing published slide-in. However, to test, I created a new slide-in with the same conditions. But this one is working absolutely fine. I mean, I set the times-seen value to 3. And it’s not showing after 3 times.

    I think the issue was with that specific slide-in. Can you please create a new slide-in with the same content as the one you had before and check if the issue is there or not? If you get same issue on your new slide-in, please let us know. We will investigate further.

    Regards,
    Rupok

  • Tom
    • WPMU DEV Initiate

    Hi Rupok – so I went ahead a added a new version of the slide up on the live site at https://southfloridafamilylife.com/camp-connections-summer-fun-expo/ and added only 2 conditions (see attached screenshot), and with only the 2 conditions it does work, but not on all my custom post pages – Articles, Camps, Special Needs, Family Fun, Education, etc. It will display on the custom post type landing pages, but I’m guessing because those are actual pages with a shortcode added to display the search options and default view for each section, but if you click on one of the listings (custom post type) it doesn’t display. That’s why when I originally created the campaign, I added all the custom post types to display all as a grouped condition, and that worked, but then the Number of Times Visitor Had Seen stopped working.

    Right now it works on all regular pages excluding the two I selected as a condition, and it’s only displaying 2 times per session – which is also correct. It’s just not displaying on the custom post type pages. Any thoughts?

    Tom

  • Rupok
    • Ex Staff

    Hi Tom,

    So sorry for the inconvenience. I could replicate the same. So I’m reporting this to our developer. They will investigate the issue. We will update you here as soon as we get anything from them regarding this. I will really appreciate your patience.

    As a workaround now, please create a new condition group in visibility settings and add your CPT pages to show the slide-in. That will show the slide-in in your CPT pages.

    Please let us know if you still have any confusion or any further query. We will be very glad to assist further.

    Regards,
    Rupok