[Hustle Pro] Hustle and Campaign Monitor issue

Hi,

We have integrated Hustle with Campaign Monitor. The email field in Hustle is correctly ‘linked’ to the email field in Campaign Monitor. But I’m not able to link a name field to the correct and standard name field ‘fieldName’ in Campaign Monitor. When I add a field and name it ‘fieldName’, Campaign Monitor just adds a custom field in stead of adding the contents to the correct standard full name field in Campaign Monitor.

Correct Campaign Monitor form input code:
<input id="fieldName" name="cm-name" class="form-control" type="text" placeholder="Je naam">

Hustle form input code:
<input type="name" class="hustle-input " name="fieldName" value="" data-validate="">

I assume from the above that the problems is that the ID tag is missing in the Hustle form field code.

Could you please look at this issue? Thanks.

Warm wishes from cold Amsterdam,
Carsten Lund Thomsen

  • Dimitris Kalliris
    • Support Team Lead

    Hello there Carsten from TwelveTrains

    You should be able to create new custom fields for your Campaign Monitor list, just keep in mind to use the same field name for them, as the corresponding Name value in Hustle settings screen:
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    Warm regards,
    Dimitris

  • Carsten from TwelveTrains
    • Flash Drive

    Hi Dimitris,

    Thanks, I’m ‘glad’ you were able to replicate the issue. :slight_smile:

    That specific field is the general name field in Campaign Monitor and is used to greet people in e-mails, like:

    Dear [fullname,fallback=client], …

    That’s why we want the first name to be mapped to the name field in Campaign Monitor. I hope this is clear now. Thanks.

    Warm regards,
    Carsten

  • Dimitris Kalliris
    • Support Team Lead

    Hey there Carsten from TwelveTrains

    We made a little test and it seems that the default first_name field is automatically mapping to default Name in Campaign Monitor.

    To double-check it, just use the default field in Hustle popup ( also mark it as “required” ):
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    and create a new list in Campaign Monitor that should give me the following after a testing subscription via Hustle’s popup:
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    [attachments are only viewable by logged-in members]

    Can you please give it a try and let me know how that goes?
    Thank you,
    Dimitris