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[Hustle Pro] Infusionsoft Email List

What does Hustle consider an email list in Infusionsoft? Is that a tag? I have a tag “Virgin Hotel Event” that is not showing up

Tue, 23 Mar 2021 18:01:37
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  • Rakib Hossain
    • Support FLS

    Hello J Ritter,

    I hope you’re well today and thank you for contacting us!

    I’m really sorry to hear that you are facing some issues connecting InfusionSoft with Hustle Pro.

    I have already pinged the Hustle team regarding this. And, I will get back to you once I have some more info.

    Please do let us know if you have any further queries.

    Best regards,
    Rakib

      • Patrick Cohen
        • Technical Docs Wrangler

        Hi there J Ritter

        I’m just chiming in here as I managed to replicate your issue on my test site. But just disconnecting it in your Hustle optin module isn’t enough to refresh the list there.

        I added a new tag in my Infusionsoft account, and it did not appear in the list in an Hustle optin module until I disconnected Infusionsoft under Hustle > Integrations, then reconnected it there.

        Once I did that, the new tag did appear in the list when I went back to reconnect it to a Hustle optin module.

        So looks like their API doesn’t necessarily update on-the-fly, and just needs a gentle kick. :slight_smile:

        Cheers!
        Patrick