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Hustle Pro Pop up not working

I have installed and configuered the hustle pro pop up and it seems not to be working on the site.

There is one JS error which is with Google Fonts but I can not work out why it is not appearing.

Fri, 13 Sep 2019 2:00:42
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Hustle Pro
  • Adam
    • Support Gorilla

    Hello Matt

    I hope you have a nice day!

    Note: Since this is about an issue with our Hustle Pro, I took a liberty of assigning the ticket to the Hustle Pro plugin and moving it to the “Plugins & Themes” support forum – so we could assist you better.

    I believe that this is about the “NT Trailers” site as this is the only one that you granted support to, right?

    I checked this site and the only popup that’s created there is set to be triggered on click (so it’s not supposed to show automatically). In “Behavior” section of the popup configuration the “Pop-up Trigger” option is set to “Click” and both “Click on existing element” and “render a new button” options are enabled.

    This means that in order to see the popup, a visitor must click on some element on the page. That element can be any element that’s already there but you would need to specify relevant CSS selecter in popup setting – such selector should be a class or ID that is already assigned to the element that you want to become popup trigger.

    Alternatively, you can use the shortcode copied from “Render a new button” on any post/page on the site – but it must be added to the post/page in a place you want that button to appear.

    If you want to show popup automatically instead, you’d want to switch “Pop-up Trigger” option in “Behavior” configuration to “Time” or “Scroll”.

    Best regards,

    Adam