New to the community? Start here

I cant find where to Disable CDN

My site is broken and I need to check if the CDN is disabled because it prevents Revolution slider from working

Tue, 4 Jun 2019 3:18:18
  • Ohidul Islam
    • Bug hunter

    Hello Frank,

    You can disable Smush CDN from here showing in the screenshots.

    [attachments are only viewable by logged-in members][attachments are only viewable by logged-in members]

    I checked and we have reports about this problem that is caused by the CDN.

    Could you please disable it and see if then, images will start showing again?

    Best regards,

    Ohid

  • Frank Lindner
    • Design Lord, Child of Thor

    Thanks Ohid,

    I had a chat with Neel Gajjar and he helped me disable it as I couldnt see the page you show in screenshot in my browser.

    He also had to disable the asset optimisation because of a conflict. There is a ticket created for it I understand, however I have not had any contact about it yet.

    Regards,

    Frank

  • Ohidul Islam
    • Bug hunter

    Hello there,

    Glad to hear back from you.

    I hope the ticket has already been created and our staff members are helping you there. So for this, I am going to close this ticket, if you need any more help regarding this you can either reply on that ticket or you can reopen this ticket or you can create new ticket whenever you need.

    Have a nice day!

    Best regards,

    Ohid