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Image issues – maybe SSL or DNS

Images on my site are returning 404 or 503 errors and we suspect it may be due to possible configuration issues with SSL and/or DNS.

Images are also appearing broken in the media library; no thumbnails show at all.

Can you please have a look and help untangle this? Thanks!

Fri, 28 Feb 2020 6:11:47
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Smush Pro
  • Dmytro Borovyk
    • Staff

    Hello Nanje Yachts,

    Thank you for contacting us!

    This issue has been flagged for our Second Level Support team for further troubleshooting.

    Please keep in mind that their response times are larger than of the First Level Support, as they are dealing with many complex cases.

    We’ll be in touch here in this thread when we have more info.

    Best Regards,
    Dmytro

  • Nanje Yachts
    • Nanje Yachts Rental Dubai

    Dear team a lot of issues are coming from MU plugin for me
    Honestly saying I have been wasting a lot of time in chat none of the plugins are working now
    1) The CDN is giving 503 error in the console (SMUSH CDN & HUMMING BIRD)\
    2) Formitor Pro not able to submit (which team has fixed)
    3) package migration not working

    I have given login details to Sohang & Rupok
    Please fix this issue.
    Even hosting team has confirmed this is a CDN issue Please make a clone of website if necesssary
    I have already made one nan*****.com/wpmudev which was done by package migration which one of your teammate wanted package migration instead of API migration and then when tried to do package migration with shipper pro to https://testin*****.wpmudev.host/
    Gives error again

    Please fi these things from your end

    [MODERATOR NOTE:] Sensitive details removed. Please note that your ticket is publicly available, do not share passwords or other sensitive data on the forum.

  • Alessandro
    • Nightcrawler & Daydreamer

    Hello Nanje Yachts.

    This an update regarding your recent issues:
    1. The CDN is giving 503 error in the console.
    We have improved and updated our [Smush Pro] – Smart Slider 3 Support snippet. Now all images are loaded as expected with no issues. :blush:

    2) Forminator Pro not able to submit.
    I saw your forms and look valid and functional. I am glad your issue is resolved by now.

    3) Package migration not working.
    Currently, I get some timeouts which require some hosting related configuration (such as max_execution_time etc). I deployed on localhost and created a package successfully.

    If you are still experiencing any issues, let us know about them to take further actions.

    Kind regards,
    Alessandro.