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Login-Image error

Hello,

I have read the forums before installing the rebranding plugins and found that the php files needed to placed in their respective folders one at a time. I followed the instructions and when I go to upload my image I get an error page that reads below:

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Apache/1.3.33 Server at domain name Port 80"

My understanding is that the login-image.php is place in the mu-plugins folder and the /login-image/ folder is created within the /wp-content/ folder. Am I correct with the installation instructions? Is the second step creating an empty folder?

The login-image interface is available under the site admin and I have changed all of the images as the specified by the installation instructions. I need to have this asap so any help would be greatly appreciated.

Thanks in advance,

Bill

Wed, 10 Jun 2009 0:18:47
  • bpeterson
    • New Recruit

    Findalaundry.org is the wpmu installation. And the contents of the .htaccess file are as follows:

    RewriteEngine On

    RewriteBase /

    #uploaded files

    RewriteRule ^(.*/)?files/$ index.php [L]

    RewriteCond %{REQUEST_URI} !.*wp-content/plugins.*

    RewriteRule ^(.*/)?files/(.*) wp-content/blogs.php?file=$2 [L]

    # add a trailing slash to /wp-admin

    RewriteCond %{REQUEST_URI} ^.*/wp-admin$

    RewriteRule ^(.+)$ $1/ [R=301,L]

    RewriteCond %{REQUEST_FILENAME} -f [OR]

    RewriteCond %{REQUEST_FILENAME} -d

    RewriteRule . – [L]

    RewriteRule ^([_0-9a-zA-Z-]+/)?(wp-.*) $2 [L]

    RewriteRule ^([_0-9a-zA-Z-]+/)?(.*.php)$ $2 [L]

    RewriteRule . index.php [L]

    <IfModule mod_security.c>

    <Files async-upload.php>

    SecFilterEngine Off

    SecFilterScanPOST Off

    </Files>

    </IfModule>

  • bpeterson
    • New Recruit

    The directory is created and installed. Should there be anything in the directory? Or, is there another step that I missed that would cause this type of error? I have installed other plugins with success including the "support system" on the same installation.

    Thanks for your help Andrew.

    Bill

  • Andrew
    • Champion of Loops

    Hmm, try 777 just to make sure it’s not a permission issue.

    Is there a specific sequence the plugins need to be configured or installed?

    Nope, no sequence at all.

    Im baffled as everything else works fine.

    I’m a bit lost as well I’m afraid. The branding pack has been downloaded over 650 times and we’ve never had this issue reported before. I also could not reproduce the error on one of our test sites.

    Check your error log to see if there’s any additional info in there.

    Thanks,

    Andrew