Plugin update on multisite installation

Hi guys

Ive got a bunch of updates to install on various sites but none will update. I’ve got WPMU dashboard installed but it’s not visable on any of my single installations or on my multisite installation. I’m getting the following plugin update error;

“An error occurred while updating: Update package not available..”

I hope there’s a simple way out rather than uninstalling and reinstalling each plugin.

Larry

  • Mark Wallace
    • Learn-ing-er

    Hi Larry!

    I’m getting the following plugin update error;

    “An error occurred while updating: Update package not available..”

    Does it say what plug in?

    Did you try deactivating the WPMU dev dashboard and trying to update the other plugins.

    Then reactivate the WPMU Dev dashboard and update it and any other WPMU dev products!

    Or you may need to deactivate all plugins and reactivate each one until you find a conflict.

    If none of this works then we may need to look into re-installing plugins!

  • Aaron
    • Ex Staff

    You can update from the dashboard. If you are not seeing it even though it’s activated, then you are not logged in as the same username as the one that entered the API key. Log in as that user.

    If you need to reset the userid that has access to the dashboard there are 2 things you can do:

    define('WPMUDEV_LIMIT_TO_USER', '1'); in your wp-config file with your ID, or change ‘wdp_un_allowed_user’ in the sitemeta table.

    If you were using the latest 3.2.4 version of the plugin (looks like you are not), then you can simply deactivate and reactivate to reset the allowed user.