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[Pro Email] Does Email Pro support auto-discovery?

2

Hi,

Does Email Pro, support autodiscovery?

Rather than have my clients manually configure each email they add?

If so whats the DNS record, as i mentioned to support and i believe this isnt supported but wanted to double check?

Mon, 11 Aug 2025 18:28:06
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  • Williams Valerio
    • Staff

    Hi Shiv Patel ,

    I hope you’re doing well.

    There isn’t a similar feature currently available for Pro Email but just to be sure and so I can give proper details to the team, could you please describe how this auto-discovery feature work?

    Please keep in mind being as detailed as possible.

    I hope to hear back from you soon.
    Best Regards,
    Williams Valerio

  • Shiv Patel
    • JMS Services London

    Normally, on cPanel.

    I would point the IP of server hosting emails to a function called autodiscovery.

    A Record autodiscovery@ I IP of server hosting mail

    This allows the Configuration like.
    IMAP url / port
    SMTP url / port

    to automatically populate on clients like outlook / thunderbird without the need of my clients putting this information in.