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Shipper Migration Issue

Migrated site doesn’t look exactly same as the source site. Can you please check?

Sun, 29 Dec 2019 19:57:06
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  • Kasia Swiderska
    • Support nomad

    Hello Matt ,

    I’m sorry about this issue.

    I checked your chat session and I can see that you want us to do a test run of Shipper to one of our lab sites.
    I’m afraid we can’t do that because both sites need to be connected to the same account to make API migration. So I can’t add my site to your account.
    What can be done is that you can create a site on our hosting, grant support access to this new site and then we can do a test and see how migration will go and if there are any changes to the site.
    Let me know when the site is created so we can perform this test.

    kind regards,
    Kasia

  • Nebu John
    • FLS

    Hi Matt ,

    I am afraid, http://www.oncreate.co.za is not loading at my end, it returns with “There has been a critical error on your website” error message.

    Have you made any recent changes to the site? If yes, please try reverting them back.

    Also, would you please enable WP_DEBUG log and check if there is any error? To enable WP_DEBUG log please go to wp-config.php and change

    define( 'WP_DEBUG', false );

    to 

    define( 'WP_DEBUG', true );

define( 'WP_DEBUG_DISPLAY', false );

define( 'WP_DEBUG_LOG', true );

    Now refresh the home page. That will create a file called debug.log inside the wp-content folder. Open that file, check the very bottom and you will see the latest errors. Please send me those.

    Kind Regards,
    Nebu John