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Shipper Pro migration not working.

I am trying to migrate from Staging to Live and it said creating package failed at 43% and I can not access the log. The API method ran like 15 hours and got only 33% done. Please check and help with this.

Mon, 16 Mar 2020 9:35:59
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Shipper Pro
  • Adam
    • Support Gorilla

    Hi Jing

    I hope you’re well today and thank you for contacting us!

    I checked the site and since the Shipper wasn’t even installed at the moment, I took a liberty of installing it back and testing. I noticed that the migration package gets quite huge and there are also certain folders/files within this WP installation that are not really necessary (shouldn’t even be) to be included in the migration.

    I tried to exclude them and run package migration and it went to over 30% without issues, though I admit I wasn’t able to wait much longer. However, it was going with no “hickups” or any errors.

    That being said, I left Shipper enabled on the site (the staging one) so could you try creating package there again? Once you start the process you’ll be asked whether you want to define exclusions so try adding following lines to the file exclusions box

    old-site
strokefocus-wordpress
wp-snapshots
debug.log
wp-content/updraft
wp-content/uploads/wpallexport
wp-content/uploads/wpallimport
wp-content/uploads/ShortpixelBackups

    then before hitting the “build package” option, open the “Shipper -> Tools” page in a new browser tab and then start package building. This way by simply refreshing that other browser tab you’ll be able to see logs during the process.

    Could you give it a go and see if it completes this time? If it stops, please copy the log, save it to the .txt file and share with me here.

    Kind regards,
    Adam