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[Shipper Pro] Shipper package migration

Hi,
Shipper package is not working with WPML, it creates a fatal error related to a database record.
Also, when the website has accents in the content, once migration is done, every accent is broken: https://prnt.sc/qih0ne

Thu, 2 Jan 2020 13:19:51
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Shipper Pro
  • Kris Tomczyk
    • Ex Staff

    Hi LIJE

    I’m sorry to hear that you are experiencing this issue.

    Shipper package is not working with WPML, it creates a fatal error related to a database record.

    Could you tell me at which point this error appears, like during pre-flight check, during or after migration? I would like to replicate this on my lab site with additional french language in WPML.

    Kind Regards,
    Kris

  • Nithin Ramdas
    • Support Wizard

    Hi LIJE ,

    Just to be sure have you fixed the issue? When I check the destination website which I suppose is:
    teooxx.org

    I don’t see any accent issues. I could notice there are 3 websites synced to the website which look identical.

    Could I know from which website the package was created? So I could check the dashboard and its settings, and also test that package from your source site if possible on a test server? I could notice there are support access enabled for:
    http://www.teooxx.club
    teooxx.events
    teooxx.org

    These sites look identical. But unfortunately, it seems like support access for your website got expired as I was getting the following error:
    [attachments are only viewable by logged-in members]

    Could you please re-grant access, and mention the source and destination website, so that we could check further about the anomalies noticed.

    Kind Regards,
    Nithin