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[Shipper] Source site not showing up

– I would like to migrate my site with Shipper from Site#1 to Site#2, but on the destination site, the source site is not showing up.
– I’ve tried Migration package and it was not created

Tue, 10 Mar 2020 18:46:43
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  • Nithin Ramdas
    • Support Wizard

    Hi Charlie ,

    – I would like to migrate my site with Shipper from Site#1 to Site#2, but on the destination site, the source site is not showing up.

    Unfortunately, this seems to be a known bug where some of the source site isn’t listed under the destination site. However, in general, running an export from Source to the Destination site should be the workflow to migrate a website. Have you tried that? If yes, could we know what exact issue you were noticing?

    – I’ve tried Migration package and it was not created

    It seems like Shipper Pro is no longer installed on your website. If you are looking to troubleshoot the issue further, could we know if is it okay to install Shipper Pro plugin and check regarding what’s being missed with Package migration to not get created?

    Looking forward to your response so that we could check further. Have a nice day ahead.

    Regards,
    Nithin