Site broken after Smush update

When we updated Smush Pro on a website after updating WP, it locked us out of the site.

https://cdn.livechat-static.com/api/file/v2/lc/att-old/8801096/62f662cdee2f404b6b0cf9ee9ec1e623/AwesomeScreenshot-GoldInArt-com-WordPress-2019-07-02-07-07-44.jpg

It happened yesterday with the live site and we restored a backup. And it happened again with a staging site.

  • Bamboo Kit
    • The Crimson Coder

    Hello, Allan McNabb

    I hope you’re well today and thank you for reaching out to us.

    I have successfully updated Smush Pro for you to the latest version by deleting the old Smush plugin from your staging site and uploading the plugin to install it again, this time it seem to be working perfectly as it should be. now you can move the staging site back to the production site and see If the issue still occur, if so please let me know so that I can assist you further. :slight_smile:

    Here is a screenshot of your site with Smush Pro.

    [attachments are only viewable by logged-in members]

    Thank you.

    Kind regards,

    Bamboo