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Site shown as down but it is not

I’m getting downtime for my website, but when I go to check, the site is online, when I try to run a GTMetrix report it doesn’t work too, can you help me?

Mon, 28 Jan 2019 7:23:02
  • Adam
    • Support Gorilla

    Hello mary

    I hope you’re well today and thank you for your question!

    It seems that the domain configuration is not exactly right. Currently there are two A records set in DNS pointing to two different IPs and one of them does not seem to belong to the WPMU DEV Hosting.

    The domain seems to be registered at GoDaddy so what you’d need to do would be to login to your GoDaddy account and find the DNS configuration settings for that domain (doro…com). You should see two A records there.

    One would be using IP starting with “50.63” and the second one will be starting with “159.65”. The first one should be removed and only the second one should stay there (the one starting with “159” is the proper one).

    Could you please give it a go? Let me know once that’s done and I’ll check the domain and site again and we’ll see if any additional steps are required.

    Best regards,

    Adam