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[Smush Pro] 2 images need Bulk Smushing

When I run Bulk Smush on my website, it completes but says 2 images still need smushing. Running Bulk Smush again doesn’t fix that – on next check the notice appears again. Can you please fix whatever is causing this issue?

Wed, 20 Nov 2019 21:26:59
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  • Sanowar Prince
    • FLS

    Hi Charles Davenport,

    Hope you’re doing good today.

    I had a closer look on your issue and after a little investigation I found two images which were causing the issue.

    There are two images pencils-1.png and f499dde-iOS_WITH_YOU.png which didn’t compress properly for some reason. If you check the following screenshots, you would see those images are showing Resmush option. If you try to resmush, you would see it’s not working for those images.
    [attachments are only viewable by logged-in members]
    [attachments are only viewable by logged-in members]

    So I re-uploaded those images to see if those images could be compressed properly. Now I can see, those images are fully compressed and working fine on your site without having any issue.
    [attachments are only viewable by logged-in members]

    You would see the Bulk Smush notice on your site still now, as I didn’t remove those two old images. To fix the issue, you would need to remove those images and upload them again by yourself.

    I am not sure why or how this issue happened for those images only. I have forwarded this issue to our developers, so they could investigate further on this. However, as this issue is hard to replicate, so at this moment I’m unable to provide you any ETA on this.

    Will keep you posted once we get further feedback regarding the status of the issue. Have a nice day ahead.

    Best regards,
    Sanowar