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[Smush Pro] Can't run Bulk Smush in Safari

When trying to run Bulk Smush in Safari, the process is stuck on 0% and doesn’t go forward. It works in other browsers.

Wed, 15 May 2019 5:47:42
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Smush Pro
  • Prathamesh Palve
    • Tech Support Team Lead

    Hello Amos Bar-Zeev,

    I hope you are doing well today and thank you for giving us time to look into this more deeply.

    I tried bulk smushing from multiple browsers and it gave the same issue. This is not a browser specific issue. The browser console did return an error which has already been reported earlier and a fix for the same is almost ready and would be fixed in the next version of the plugin.

    This happened as there is a physical file detected in the system but the entry for the same could not be found in the database.

    I apologise for the inconvenience caused to you. It would be fixed in the upcoming release and an update would for the same be here soon. Should you require any help, feel free to hit back to us here.

    Regards,

    Prathamesh