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[Smush Pro] Can’t Smush on WPEngine

I am trying to Smush the files on the website to keep sizes low on the server. I got like 17 out of 200 odd that actually smushed. I tried this the other day too and a month ago and it didn’t work. Just keeps failing on loads of the images – you can access the support for the site to have a look.

Thu, 19 Dec 2019 3:44:05
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  • Nithin Ramdas
    • Support Wizard

    Hi WhiteSpace ,

    I checked your website, and could see the following errors:

    Could not find /nas/content/live/sharpham/wp-content/uploads/2018/05/feminine-1660x840.png
Could not find /nas/content/live/sharpham/wp-content/uploads/2018/05/childrens-1660x840.png
Could not find /nas/content/live/sharpham/wp-content/uploads/2018/05/celebration-1660x840.png

    The above error occurs when Smush unable to detect the images, and it’s quite common to occur if the thumbnail images aren’t present in the server-side.

    All these errors are pointing to a thumbnail image of size 1660×840.png. Seems like there isn’t any such image present on the server-side under /wp-content/uploads/2018/05/ folder, and hence it’s being listed in the Bulk Smush page.

    Could you please confirm whether such images are present on the server-side:

    feminine-1660x840.png
childrens-1660x840.png
etc

    If not, you can use a plugin like the following one:
    https://wordpress.org/plugins/regenerate-thumbnails/

    Which should allow you to re-generated missing thumbnail images, once done Bulk smush should work fine for the missing thumbnails.

    Regards,
    Nithin