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[Smush Pro] Divi 4 and Smush Pro conflict

Hi,

If I enable Smush Pro/Lazy Loading (default settings). Then try the new Divi Header Builder (build global header). The editor page doesnt load (stops on the pulsating dots). If I deactivate the lazy load seciton of Smush Pro it then loads fine!

Regards

Mark

Mon, 21 Oct 2019 12:07:39
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  • Adam
    • Support Gorilla

    Hello Mark

    I hope you’re well today!

    I tried to replicate this with recent Divi theme but wasn’t able to. I suppose then that this is strictly related to that “header builder” that you mentioned which, I understand, is a separate add-on plugin, right? I don’t have it at hand, I’m afraid.

    That said, I’d like to take a look at that on your site then. Would you please enable support access to it for me? To do so, please go to the “WPMU DEV -> Support -> Support Access” page in site’s back-end and click on “Grant support access” button there, then let me know here.

    Best regards,
    Adam

  • Mark
    • The Crimson Coder

    Hi Adam,

    Okay access granted. The “plugin” is part of Divi 4 (Standard theme) which was updated last week and provided this new feature. We do have some customers using Divi (although I would only be likely to use this on new customers).

    The site I have granted you access to is a development site for demonstration purposes only, so feel free to do whatever you need to.

    Regards

    Mark

  • Mark
    • The Crimson Coder

    hi Adam,

    Just for clarity The theme builder is installed as a part of Divi 4 (last weeks update) I didn’t have to install any additional plugins etc.

    [attachments are only viewable by logged-in members]

    Location of menu link in image above.

    Regards

    Mark