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Smush Pro keeps suggesting to upgrade to Pro version

Each time I visit the Bulk Smush page, I see a message that I have images remaining to smush. But after running bulk smush when it’s done I get a suggestion to upgrade to Pro version. Also, those images don’t compress actually because if I visit the Bulk Smush page again I see a message again to compress those images.

Wed, 7 Aug 2019 6:06:59
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  • Ash
    • Code Norris

    Hello Nathan

    I can see a 500 server error when trying to do something in smush. That means, there is an error generated. We need to know that error.

    Would you please enable debug mode? To enable debug mode please go to wp-config.php and change

    define( 'WP_DEBUG', false );

    to

    define( 'WP_DEBUG', true );
    
define( 'WP_DEBUG_DISPLAY', false );
    
define( 'WP_DEBUG_LOG', true );

    That will create a file called debug.log inside wp-content folder. Open that file and find the latest errors. Please send me those.

    Cheers,

    Ash