Snapshot connect successfully to dropbox but when saving destination settings we get a 404?

Hey,

Snapshot connect successfully to dropbox but when saving destination settings we get a 404 page not found (it will not save and show up as a new dropbox destination).

Please let me know when you are able . . .

Thanks . . .

Greg

  • Patrick Cohen
    • Technical Docs Wrangler

    Hey there @Greg

    I hope you’re well today!

    I just set up a Dropbox destination on a new test site and it saved with no issues at all.

    Does that happen for you when you first try to set it with the destination name? Or does it happen after you have authorized your Dropbox account and save again?

    Have you temporarily deactivated all other plugins & reverted to a default theme to ensure that there are no possible conflicts?

  • Greg
    • Smushie Pies

    @Patrick

    Thanks…it happens when I have authorized the Dropbox and save again (100% correct). I have not done a theme check yet.

    It did connect to Dropbox but will not save the destination and add it.

    Any other ideas?

    Can you post a screenshot of what the name and destination should look like (just to be sure I don’t have some issue with syntax…which I don’t anticipate but never know…:wink:?

    :slight_smile:

  • Jude
    • DEV MAN

    Hey @Greg

    Sorry the response took a while longer than expected. Appreciate your patience

    Hope you’re doing well today! Would you mind checking the logs in your wp-content/uploads/snapshots/logs and open one a recent snapshot – see if there are any errors being logged :slight_smile:

    You can paste the whole log in a reply if you like. Then we can take a closer look!

    Cheers

    Jude