[Snapshot Pro] a refresh backup list button, to refresh stucked progress in the api side

1

a refresh backup list button,
to refresh stucked progress in the api side

when i was trying to do snapshot the backup progress i get a notification in my email that my backup process is failed,
but the progressbar on my wp, and on my hub is still running a progress

so i do deactivate and delete plugin, after reinstall the problem on my wp site is gone, there is no more progress bar, but on the wpmudev the hub side is still pressist
i think its a chace problem of some api progress get stucked on wpmudev side.

so what i do is,
i click delete all my backup on wpmudev the hub site, and the problem of stucked progress bar on the hub is gone.

by that it mean some progress is get stucked on the wpmudev site,

so i suggest creating

a button “refresh backup list” =
it will cancel any api backup porgress with a warning,
and do refresh the list of the backup

or

a button “force stop backup” =
it will cancel any api backup porgress

  • Nithin Ramdas
    • Support Wizard

    Hi devkreatora ,

    but the progressbar on my wp, and on my hub is still running a progress

    Since you did mention it was still progressing on the WP dashboard side. Wasn’t the option to cancel the backup present during that time? ie as shown in the following screenshot:
    [attachments are only viewable by logged-in members]

    I’m bringing your observation to our Snapshot team’s attention to check and see if there are any improvements that could be considered within the plugin side in such instances.

    Kind Regards,
    Nithin