Snapshot unable to send archive to standard FTP destination

Hello,

Snapshot was unable to send archive to my standard FTP destination.

The archive is well created locally.

Snapshot create only an empty file in the FTP destination (with the correct name of the local archive)

I add the snapshot log. You will see snapshot try many attempt to send archive to FTP.

Do you have any ideas ?

  • Guillaume
    • New Recruit

    Hello Kasia

    I have enabled the WPMU grant access.

    For the moment my multisite installation have only one site.

    I had create and delete many snapshot, but the probleme is still here :

    – local archive OK

    – connect remote FTP destination OK

    – creation archive file on remote FTP OK

    – but the file is empty and snapshot try agin to send archive without success.

    kind regards,

    Guillaume

  • Rupok
    • Ex Staff

    Hi Guillaume

    I hope you had a wonderful day.

    This is very unlikely. I just logged in with Support Access and see that the sending process failed for your archive. Can you please try with another FTP host and see if the archive is uploaded perfectly on the new FTP location?

    I tried to regenerate this on my test environment but could not. So I’m looking forward to hear the answer from you and solve this issue as soon as possible.

    Have a nice day. Cheers!

    Rupok