Hi – this is a huge issue that I hope the team can get shored up quickly.
Subscription billing does not start until the first invoice is paid – it should start from the moment of creation, that’s pretty much the whole point of subscription billing.
This currently leads to missed payments if the client takes longer than one billing cycle to pay, since the invoices are not successively generated from the date of creation.
There have been many cases where my team has needed to send one-time invoices separately to accounts past due more than a month, to square up for the overdue billing period, and there is no clean way to do this within the portal. I can’t even create a one-time custom billed amount without creating a formal product for it.
This whole problem would be fixed if the invoices generated per the billing term automatically from the moment they were generated. So even if a client pays late, all of the revenue would be accounted for, and they could pay multiple invoices at once if needed.
Thanks-
