Somehow I missed the DOTW last year for automated reseller.
1 —–
Everything looks great. While my main interest (at the moment) isn’t to offer reseller on the front end, I hope most features would still be available for me in the backend in a similar way (like auto suspend sites).
It would be great to send a client some sort of invoice package. Not sure how to explain it. Choose all details hosting package, domain, and sent it to client to pay. Where they would start the subscription, enter domain information, the domain would get registered, and the hosting would be created. Instead of having them do it themselves. Then I would do be able to start their website project. (asking a lot here lol).
Phil and Greg covered a whole lot of good valid questions on the DOTW.
2 —–
If we setup reseller, but do not publish on the front end, will we have the option to also not let clients create new sites on the Hub? I assume this would fall under the Client Roles, or?
3 —–
Can we limit server location choices? I only need America
4 —–
With reseller and a lot of other new things coming along, documentation is definitely going to need to be accessible. Will WPMUDEV full documentation be available in the Client Hub and white labeled?
5 —–
My main issue right now is client billing, its so hard to “upgrade” anything without cancelling and issuing a new subscription, so I hope this with the new reseller coming along, this might be able to change?
And.Co (who I switched from except a few slow clients) uses Stripe Billing for their invoices/subscription. Please adopt the way we can have a “start date” on subscriptions. For example, start date January 15. The client activates the subscription on January 25, but the next (and future) renewals will still process on January 15.
This is especially important if there could be an increase in hosting/domain prices for us int he future, it should reflect for our clients too, automatically. With the last price increase, I just decided to eat the extra few dollars, since there would be a gap and potential lost of revenue waiting for our clients to activate a new subscription.
6 —–
Did I see somewhere that one-off invoices without choosing a product/service will be implemented?
7 —–
For site templates (I have not used any yet), does it keep an exact copy of the site I create to use as a template? For example, all white label texts in the WPMUDEV Dashboard, all Pro Plugin settings (instead of using configs every time), and everything else? Is there anything it does not copy?
8 —–
One really big thing that popped up in my head today, and could be pretty handy now, is how will the WPMUDEV Dashboard plugin function? For example, we use the Dashboard to connect client sites to the Hub and access the Pro versions of WPMUDEV plugins. If a client creates a site, do they get their own access with the Dashboard plugin and connection to the Hub? Will the Dashboard plugin be white labeled? Since they’re setting up their own site, we won’t be the ones logging into it for them. Maybe we need to be our own WPMUDEV instead GoDaddy 😕