Hi – it’s currently difficult to run a hosting/maintenance business at scale with the billing/reporting limitations in the Hub. Below are some features I need to see:
Reports or high level stats
– Total revenue, total revenue by products, Total $ of overdue invoices, invoices overdue by X days (per client at a glance) or invoices overdue beyond 7,15, 30 days etc
Additionally, its useless to try and use Stripe to gather this data, as open invoices are not even pushed to stripe until the are paid within the Hub, therefore activating the subscriptions (another limitation, this should be active by default once billed)
So I’m left having to manually add up my aging invoices, and manually check to follow up with unpaid customers one by one, rather than seeing a high level view of these, with bulk tools for it.
Lastly, the Hub needs to send our more payment reminders for overdue invoices, this should be a configurable option, there is a lot of manual follow up needed to chase down clients for payment.
I do hope this is integrated into the reseller functions soon as well, so automatic provisioning, suspension etc based on user settings could be possible.
Thank you
