New to the community? Start here

[The Hub Client] PayPal integration

2

I think PayPal is a key payment integration to make this whole reseller/client billing work for. A lot of possible clients. Most of my clients don’t trust stripe and that caused me to offer another reseller hosting parallel to wpmudev. Really a pain point currently, that caused me to think of moving to alternatives :(

Sun, 16 Feb 2025 13:54:19
More The Hub Client discussions
The Hub Client
  • JWebDev
    • Flash Drive

    I agree with this too — but not just paypal, we should be able to use this with any payments at all. Or no payment (i.e. just invoice with manual payments).

    I don’t have a Stripe account, and likely wont be getting one. This means I cant even open the client portal/invoice section, let alone use it.

    This has been a big limitation for me too and like Jonas I’m currently running a separate invoicing/reseller service for clients.

    This is such a big and obvious limitation it almost feels like there has to be some sort of exclusivity agreement with Stripe for this to be ignored. Which I really hope is not the case.

  • Alfredo Galano Loyola
    • Staff

    Hello Jonas

    Thank you for reaching out and sharing your concerns about payment integration. We truly appreciate your feedback, as it helps us better understand our users’ needs and how we can improve our services.

    We understand the importance of providing your clients with trusted and convenient payment options. The fact that the absence of PayPal integration is affecting your business and causing you to consider other alternatives is something we take very seriously.

    While we currently offer Stripe due to its broad acceptance and reliability, we recognize that different markets and clients have preferences and trust levels with different payment gateways.

    Hearing that there is a significant demand and preference for PayPal among your clients gives us valuable insight into your and possibly other users’ needs.

    I will forward your feedback to our product development team for consideration. We constantly evaluate adding new features and integrations based on the feedback from our community.

    While I can’t provide an exact timeline or promise that PayPal integration will be added, I can assure you that your request will be discussed and considered thoroughly.

    Thank you again for bringing this to our attention. Your input is invaluable to us as we aim to create an environment that fully meets the needs of our users and their clients.

    Best regards,
    Alfredo