[The Hub] Invoice Reminders

2

Almost seems odd that we can’t set these up, manage them, etc.

Use case: Invoice is sent 1st May but not paid. I can resend the invoice manually but it’s resending the same email rather than telling them if they don’t pay their site’s getting turned off

  • Luis Soriano
    • Ex Staff

    Hi Chris Ryu (Dorset Tech)

    Hope you are doing fine.

    Thank you for submitting this feature request. We appreciate your feedback and interest in enhancing our tools.

    This information has been shared with our development team so they can evaluate it and verify it is compatible with the existing features. Currently, If their payment method is expired, we send a separate reminder for that. And for whatever reason, if their invoice fails, they get a failed payment email as well. We’ll mention to the team the need for customizing the message, as detailed in the use case provided. Keep in mind, at this time, we cannot provide an expected time of arrival (ETA) for this feature since it’s dependent on the result of the evaluation and our current development roadmap.

    We appreciate your patience and understanding in advance. If you have any further inquiries, please don’t hesitate to contact us, and we’ll be more than happy to assist you.

    Best regards,

    Luis